Shipping, Delivery & Privacy

We don’t just take your health and results seriously, we also take your privacy seriously.

We don’t believe that any of our customers should have to feel uncomfortable or face an awkward situation when ordering with us.

That’s why we:

  • Send your order in an unmarked box. There are no stickers or logo’s or anything for that matter that could possibly indicate what’s inside
  • Ensure that the name of our website NEVER shows up on your package or bank account
  • Never pass your information onto third parties under ANY circumstances
  • Only process your information on a dedicated server that is safe and secure
  • NEVER send you any spam. We don’t like receiving it either.
  • Make sure your connection is always SSL secured and encrypted for bulletproof safety and privacy

We’ll ALWAYS have your back when you shop with us!

How to track my order?

Once we send you the tracking number(s) for your order, you can also track your order on http://sterows.trackingmore.com/ and be sure to be present for the delivery. You can track each tracking number, or if your order have many warehouses (and so many tracking numbers) you can track your order using your order number + the secret code given in My Account > Orders > (the order).

What are shipping details per warehouse ?

You can find the details of average shipping time and countries delivered for each warehouse below.

WAREHOUSE PRIME

  • This warehouse ships orders only in Europe (France, Italy, Spain, Belgium, Portugal …). NO shipping in Switzerland, UK, Norway, Sweden, Finland, Denmark.
  • Shipping cost for this warehouse is 25$
  • Shipping insurance is available for 25$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in 48 – 72 hours (excluding weekends) after validation of your payment.
  • Transit time is as following: France 4 to 5 days, and 1 to 2 days in Belgium and the Netherlands.
  • A free tracking code is sent you by email 1 to 2 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Prime

WAREHOUSE A-TECH

  • This warehouse can deliver everywhere in the world, including Europe (France, Spain, Belgium, Italy, Portugal …), United Kingdom, United States, Asia …
  • Shipping cost for this warehouse is 52$
  • Shipping insurance is available for 52$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package in 3 days (excluding weekends) after validation of your payment.
  • Transit time is 10 to 15 days.
  • A free tracking code is sent you you by email 2 to 5 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse A-Tech

WAREHOUSE HILMA

  • This warehouse can ship in Europe (France, Italy, Spain, Belgium, Portugal …) except to Canada, Australia, Norway, Switzerland or other countries.
  • Shipping cost for this warehouse is 25$
  • Shipping insurance is available for 25$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package less than 3 days (excluding weekends) after validation of your payment.
  • Transit time is the following : 7-10 days for Europe.
  • A free tracking code is sent you by email 3 days after the package is shipped. The tracking for France does not always work well, you may not hear from us for 5-7 days. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Hilma

WAREHOUSE DEUS

  • This warehouse ships orders worldwide including Europe (France, Italy, Spain, Belgium, Portugal, Switzerland, Denmark , Poland …) Asia, Canada, Australia, United-States, United Arabe Emirates, Saudi Arabia and United Kingdom … except in Reunion (France) and Guadeloupe.
  • Shipping cost for this warehouse is 22$
  • Shipping insurance is available for 22$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 2 to 3 days (excluding weekends) after validation of your payment.
  • Transit time is the following : Spain: 6-10 days, France and the rest of Europe: 3 to 6 days, Rest of the world: 10-15 days.
  • A free tracking code is sent you you by email 2 to 5 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Deus

WAREHOUSE PRIUS LABS

PRIUS LABS

  • This warehouse can ship in Europe (France, Italy, Spain, Belgium, Portugal …) and United States except to Switzerland, Luxembourg or other countries.
  • Shipping cost for this warehouse is 23$
  • Shipping insurance is available for 23$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package less than 3 days (excluding weekends) after validation of your payment.
  • Transit time is the following : 3-4 days for Europe and 5-7 days for USA.
  • A free tracking code is sent you by email 1-2 days after the package is shipped.

Warehouse Prius Labs

WAREHOUSE EURO-PHARMA

  • This warehouse ships orders only to Belgium, Bulgaria, Denmark, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Switzerland,United Kingdom. but NO shipping in Australia, Canada and United States.
  • Shipping cost for this warehouse is 25$
  • Shipping insurance is available for 25$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in 5 work days (excluding weekends) after validation of your payment.
  • Transit time is as following: 4 to 10 days.
  • In case of shortage or irregularity of the received package, please inform us within a maximum of 10 days after the delivery date. After this period, we will not be able to reship or change the wrong products.
  • A free tracking code is sent you by email 2 to 5 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Euro-Pharmacies

WAREHOUSE DRAGON

  • This warehouse can deliver everywhere in the world, including Europe (France, Spain, Belgium, Italy, Portugal …), United Kingdom, United States, Asia …, but not in Hong Kong and China.
  • Shipping cost for this warehouse is 50$.
  • Shipping insurance is available for 50$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 2 to 3 days (excluding weekends) after validation of your payment.
  • Transit time for USA is 10 – 15 days, to Europe and the rest of the world is 15 – 20 days.
  • A free tracking code is sent you by email 2 to 5 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Dragon

WAREHOUSE PHARMACEUTICALS

  • This warehouse can ship everywhere in the world, including Europe ( Spain, Belgium, Portugal …), United Kingdom, United States, Asia … Except Italy, France and Australia
  • Shipping cost for this warehouse is 55$
  • Shipping insurance is available for 55$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 days (excluding weekends) after validation of your payment.
  • Transit time is the following: Europe 5 to 10 days, USA 10 to 14 days, rest of the world 10 to 15 days.
  • A free tracking code is sent you you by email 1 to 2 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Pharmaceuticals

WAREHOUSE ULTIMA

  • This warehouse ships orders worldwide, including Europe (France, Italy, Spain, Belgium, Portugal …). but NO shipping in the United States.
  • Shipping cost for this warehouse is 30$
  • Shipping insurance is available for 30$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in less than 72 hours (excluding weekends) after validation of your payment.
  • Transit time is as following: 12 – 16 days in the world.
  • A free tracking code is sent you by email 3 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Ultima Pharma

WAREHOUSE USA AXIOM

  • This warehouse can deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…). Shipping ONLY to the USA, not in Europe or others countries.
  • Shipping cost for this warehouse is 21$
  • Shipping insurance is available for 21$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Domestic transit time to USA is 3 to 5 days.
  • A free tracking code is sent you you by email 2 to 3 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Axiom USA

WAREHOUSE USA EURO-PHARMA

  • This warehouse can deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…). Shipping ONLY to the USA, not in Europe or others countries.
  • Shipping cost for this warehouse is 25$
  • Shipping insurance is available for 25$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Domestic transit time to USA is 2 to 5 days.
  • In case of shortage or irregularity of the received package, please inform us within a maximum of 10 days after the delivery date. After this period, we will not be able to reship or change the wrong products.
  • A free tracking code is sent you by email 1 to 2 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse USA Euro-Pharmacies

WAREHOUSE USA RYZEN

RYZEN PHARMACEUTICALS

  • This warehouse can deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…). Shipping ONLY to the USA, not in Europe or others countries.
  • Shipping cost for this warehouse is 21$
  • Shipping insurance is available for 21$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Domestic transit time to USA is 3 to 5 days.
  • A free tracking code is sent you you by email 2 to 3 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Ryzen USA

WAREHOUSE USA BELIGAS

  • This warehouse can deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…). Shipping ONLY to the USA, not in Europe or others countries.
  • Shipping cost for this warehouse is 21$
  • Shipping insurance is available for 21$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Domestic transit time to USA is 3 to 5 days.
  • A free tracking code is sent you you by email 2 to 3 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Beligas USA

WAREHOUSE USA SPECTRELABS

  • This warehouse can deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…). Shipping ONLY to the USA, not in Europe or others countries.
  • Shipping cost for this warehouse is 21$
  • Shipping insurance is available for 21$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Domestic transit time to USA is 3 to 5 days.
  • A free tracking code is sent you you by email 2 to 3 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse Spectrelabs USA

WAREHOUSE USA ULTIMA

  • This warehouse can deliver everywhere in the USA (New York, Los Angeles, Florida, North-Carolina, Texas…). Shipping ONLY to the USA, not in Europe or others countries.
  • Shipping cost for this warehouse is 30$
  • Shipping insurance is available for 30$ + 15% of your order total. With our insurance, in case of customs seizure, breakage or loss by the transporter, we will reship immediately your order for free.
  • Your order is prepared and sent in a discreet package 1 to 2 days (excluding weekends) after validation of your payment.
  • Transit time is 7 to 10 days in the United States.
  • A free tracking code is sent you by email 3 days after your order is shipped. Please use this code to monitor the shipping and be available for the delivery.

Warehouse ULTIMA USA